Accident Management

We Remove the Guesswork With Vetted Repair Shops, Providing Quality and Efficient Work

We select the best repair shops on your behalf. We evaluate them by independent ratings, their approach to repairs, geographic coverage to serve your drivers and pricing competitiveness. Then we supervise them closely, incorporating feedback from both Wheels advisors and your drivers to ensure their repairs are meeting our high standards for quality and punctuality.

You get the best from our suppliers because we treat them as partners, building relationships and paying them promptly once the work is done. Shops are proud to be members of the Wheels network, and it’s a status they work hard to keep.

The Industry’s Best Accident Management Professionals are on Hand, Ready to Assist You

Wheels I-CAR Platinum Certified in-house experts make the right recommendations based on your vehicle data and history. We ensure the reported damage is consistent with collision accounts, while also taking time to inspect for hidden damage to ensure a complete recommendation and estimate is provided upfront​. Costs are closely monitored, and repairs are scheduled to keep drivers productive.

Recovering Every Dollar That’s Owed to You

Accidents generate many kinds of costs legitimately owed to you by third parties. These can include repairs, rentals, towing and diminished vehicle value. Wheels’ certified experts successfully recover those dollars for you.

No claim is too small for us to pursue​. In 11% of claims, Wheels recovers more than 100% of the available recovery amount​. Our experts quickly review all claims to identify those with recovery potential​.

Subrogationists partner with our account teams and repair specialists to build the best case by gathering details, invoices, vehicle value and other opportunities​ to ensure we’re maximizing return.