employees with remote office capabilities
daily chat messages during COVID-19 pandemic
simultaneous internet providers
system uptime during each major hurricane
When a Crisis Hits, We Spring Into Action
Our continuity plan prescribes a range of activities to ensure seamless service delivery. For example, our procurement team connects with all supplier partners to determine the level of impact to their service. And, our cross-functional Incident Management team meets and provides updates to the executive team multiple times a week.
Timely Resources Containing the Information You Need Most
When disaster hits, you need vital information fast. We’ve established fleet office- and driver-focused resources that provide operational-level details to ensure everyone has the information necessary to guide key business decisions. Examples of past resources include our Hurricane Resource Center, COVID-19 Resource Center, driver tip sheets and more.
Regular, Direct Communication to Your Fleet Office & Drivers
Depending on the necessity of the situation, we send out detailed communications with the information your fleet office team and drivers need most. This is in addition to the proactive updates provided by your Wheels Account Team.