Compliance

Our Proactive and Quality Approach Ensures Vehicles Arrive — and Stay — Road Ready

Before your vehicle arrives at its final destination, we ensure our supplier partners have the information and paperwork they need to fully prepare your vehicles so they are ready for work.

Throughout your vehicle’s lifecycle, we diligently track compliance from registration and hours of service to in-network repairs and motor vehicle record checks. We continuously check our performance against KPIs in areas including accuracy and timeliness.

You can count on this level of operational discipline throughout the organization.

Wheels Delivers Reliable and Accessible Driver Communications to Make Compliance Easy

A key part to ensuring compliance is keeping your drivers connected. We invest in a variety of channels — phone, email, desktop or mobile — to push important, compliance-related information to your drivers. For example:

• With the Wheels Maintenance Program, drivers receive reminders to address preventative maintenance needs and to stay in network for repairs.
• Registration instructions are provided no fewer than 45 days before renewal dates.
• Vehicle reimbursement drivers receive tools to streamline the mileage reporting and insurance validation processes.

We Provide Industry-Leading Technology to Drive Compliance

You can easily monitor and measure your progress through our online user portal and mobile app, FleetView. With over 50+ alerts and driver compliance reports that identify exceptions, you can quickly identify the areas in which you need to take action.

Through our gamification tool, you can even make compliance fun. Whether you want to encourage use of in-network maintenance providers, lower collision rates or just increase general policy compliance, ChangeDriver’s incentives and friendly competitions can help.