of Wheels employees are committed to quality
days a week Wheels operational teams conduct quality assurance huddles
our holistic approach provides lasting results
special requests completed within two days
With Our Reliable Processes and People, You’ll Receive a Consistent Level of Quality
When we develop a process, we take end-to-end ownership — from documentation and prevention to measurement and analysis.
Our team consists of certified specialists trained in a variety of quality disciplines and problem-solving techniques. Everyone within our organization is empowered to lead with a quality mindset.
Our Collaborative Mindset With Clients and Partners Ensures Tailored Results
We partner with you to understand your business before recommending solutions — ensuring we deliver outcomes that fit your needs.
This extends past our clients to our fleet partners. Using a scorecarding system, we hold our fleet partners to the same set of standards that we hold ourselves.
Full Visibility Into Our Processes Keeps Us in Balance
A systematic approach to measuring and monitoring offers visibility to our clients and across our organization. This approach includes:
- Daily huddles create internal ownership
- Advanced analytics offers transparency and a deeper dive
- Executive involvement provide high-level perspective
- Client-centric performance measurements delivers operational excellence
Continuously Improving to Better Serve You
Targets are great but they can’t be static, which is why we continuously challenge ourselves to do better. This includes roadmap prioritization reviews by cross-functional teams, metric reassessments, Kaizen events and bi-annual client surveys to gather feedback.