Chris Watkins leads the operations function at LeasePlan USA, now Wheels, and is responsible for providing leadership, direction, strategy, growth enablement and ongoing improvement for all operations functions including order to delivery, license and title, fleet services and remarketing.
Chris previously held several positions at Assurant for 13 years, including vice president of operations transformation, operations performance and technology, and he worked for Hewlett Packard for 17 years as section director of strategic planning, customer experience and outsourcing. Chris has a deep understanding of customer-focused business operations with a focus on process improvement through metrics, enhanced performance and the use of technology.