To keep up its leadership role in aesthetic medicine, the North American branch of this international pharmaceutical company maintains a fleet of drivers who need support to keep them safe while on the road. Accordingly, the client and Wheels pinpointed a goal to reduce the number of high-risk drivers.
Keep them healthy, keep them happy
Safety starts with ongoing vigilance. To achieve it, the company and Wheels review and refine the company’s fleet policy each year, make it visible to drivers physically, by storing in the vehicle glove compartment, and digitally, by housing in Wheels Mobile Assistant and Wheels DriverView™. All fleet drivers are required to review and acknowledge the police annually.
For years, accidents and associated vehicle incident claims were handled in-house by the company’s fleet office. To help gain better visibility to accident rates, accident types and crash rates, the company decided to onboard collision management with Wheels.
The company also instituted Motor Vehicle Record (MVR) Monitoring to continuously identify violations in real time so high-risk drivers can promptly receive case-based training. The entire fleet receives training annually as well.
Keep up the good work
Safe drivers? Now more than ever, this company has them. This year, the percentage of high-risk drivers in the fleet is down 33% from the previous 2-year risk summary, and down a massive 52% from the corresponding 3-year figure. By adopting a managed collision program, better safety metrics and goals have been established and will be monitored moving forward. Those safe drivers are satisfied, too—at a 92% rate confirmed by the latest driver survey.