Business Continuity for Fleet Operations
Fleet-focused Business Continuity Designed to Protect Vehicles, Drivers, and Daily Operations During Disruption.
How Wheels Ensures Business Continuity for Your Fleet
For fleet operators, business continuity means more than keeping offices online—it means maintaining vehicle availability, driver support, maintenance access, and uninterrupted service delivery.
Wheels protects your fleet from the unexpected, serving you without interruption. Our business continuity management team is committed to delivering consistently reliable services — even when circumstances may temporarily impact one or more of Wheels’ office locations.
From financial downturns and extreme weather to pandemics or other disruptions, our long-established and rigorously tested business continuity plan controls the situation to ensure we deliver seamless service during clear or cloudy skies.
This continuity framework is built to support fleet-critical functions, including driver communications, maintenance coordination, supplier access, fueling and charging services, and system availability, so daily fleet operations remain stable even under pressure.
Proven Continuity at Scale
90%
employees with remote office capabilities
25,000
daily chat messages during
COVID-19 pandemic
7
Fortune simultaneous internet providers
100%
system uptime during each major hurricane
Wheels’ Business Continuity Strategy Keeps Your Fleet Moving
When a Crisis Hits, We Spring Into Action
Our continuity plan prescribes a range of activities to ensure seamless service delivery. For example, our procurement team connects with all supplier partners to determine the level of impact on their service. And, our cross-functional Incident Management team meets and provides updates to the executive team multiple times a week.
Timely Resources Containing the Information You Need Most
When disaster hits, you need vital information fast. That’s why we’ve established fleet office- and driver-focused resources that provide operational-level details to ensure everyone has the information necessary to guide key business decisions. Past examples include our Hurricane Resource Center, COVID-19 Resource Center, driver tip sheets and more.
Regular, Direct Communication to Your Fleet Office & Drivers
Depending on the necessity of the situation, we send out detailed communications with the information your fleet office team and drivers need most. This is in addition to the proactive updates provided by your Wheels Account Team.
One hallmark trait of open-end leasing is that the payment amount decreases each month to correspond with the declining book value of the vehicle.
Related Wheels Services
You can depend on Wheels’ comprehensive, flexible service offerings and strong supplier management protocols to keep your business moving.
Vehicle Telematics
Know where your vehicles are to keep them safe during good times and bad.
Fuel & EV Charging
Help your vehicles stay fueled and charged, even during an emergency.
Shared Mobility
Have plenty of mobility options when they’re most needed.
Vehicle Registration
Ensure your fleet stays legal with our in-house registration services.
Toll Management
Keep your business moving during a disaster with cashless toll services.
Accident Management
Roadside support and coordinated response to keep your drivers and operations moving after incidents.
Learn How Wheels Keeps Your Business Moving, No Matter the Situation
