{"id":4377,"date":"2025-01-13T14:46:13","date_gmt":"2025-01-13T14:46:13","guid":{"rendered":"https:\/\/wheels2025dev.wpenginepowered.com\/resource\/achieving-97-renewal-rate-through-proactive-fleet-management\/"},"modified":"2026-04-21T15:17:34","modified_gmt":"2026-04-21T15:17:34","slug":"achieving-97-renewal-rate-through-proactive-fleet-management","status":"publish","type":"project","link":"https:\/\/www.wheels.com\/public\/resource\/achieving-97-renewal-rate-through-proactive-fleet-management\/","title":{"rendered":"Achieving 97% Renewal Rate Through Proactive Fleet Management"},"content":{"rendered":"\r\n\r\n\r\n\r\n\r\n<h2 class=\"wp-block-heading\">Increasing Driver Compliance to Reduce Costs and Downtime<\/h2>\r\n\r\n\r\n\r\n<p>This client leads the elevator and escalator industry by providing advanced technologies and excellent customer service, ensuring the smooth and efficient movement of people in urban environments. They operate a centralized fleet managed across 140 branches. Due to its structure, renewal notices for vehicle registrations were sent to branch managers instead of drivers, leading to low driver accountability. This process resulted in a low non-adjusted renewal rate, causing expired registrations, fees, and grounded vehicles reducing fleet productivity. The company needed a strategy to increase driver compliance and streamline its renewal process to minimize downtime and enhance operational efficiency.<\/p>\r\n\r\n\r\n\r\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/www.wheels.com\/wp-content\/uploads\/2025\/01\/iStock-1583073012-768x338.jpg\" alt=\"\" class=\"wp-image-8116\"\/><\/figure>\r\n\r\n\r\n\r\n<h2 class=\"wp-block-heading\">Implementing Direct Driver Notifications and Streamlined Reporting<\/h2>\r\n\r\n\r\n\r\n<p>This client leads the elevator and escalator industry by providing advanced technologies and excellent customer service, ensuring the smooth and efficient movement of people in urban environments. They operate a centralized fleet managed across 140 branches. Due to its structure, renewal notices for vehicle registrations were sent to branch managers instead of drivers, leading to low driver accountability. This process resulted in a low non-adjusted renewal rate, causing expired registrations, fees, and grounded vehicles reducing fleet productivity. The company needed a strategy to increase driver compliance and streamline its renewal process to minimize downtime and enhance operational efficiency.<\/p>\r\n\r\n\r\n\r\n<h2 class=\"wp-block-heading\">Implementing Direct Driver Notifications and Streamlined Reporting<\/h2>\r\n\r\n\r\n\r\n<p>The client\u2019s dedicated fleet manager revamped their compliance process with support from Wheels. The solution involved routing all vehicle renewal notices directly to drivers, shifting accountability away from branch managers. To further support this change, Wheels helped implement a monthly L&amp;T (License &amp; Title) report that was shared with fleet contacts at each branch to flag missing data, state change issues, and expired units. The fleet manager worked closely with branch managers to track driver responses and follow up when needed. A VIN report was also used as a \ufb01nal check to ensure all renewals were completed on time.<\/p>\r\n\r\n\r\n\r\n<h2 class=\"wp-block-heading\">Significant Improvement in Compliance and Fleet Productivity<\/h2>\r\n\r\n\r\n\r\n<p>The new approach yielded impressive results. By December 2023, the non-adjusted renewal rate increased signi\ufb01cantly, and by July 2024, it reached 97%, ensuring more vehicles stayed on the road without incurring unnecessary fees. This improvement has led to greater fleet productivity and cost savings. Through proactive partnership and data-driven fleet management, Wheels helped this client to streamline its operations and achieve best-in-class fleet compliance.<\/p>\r\n","protected":false},"excerpt":{"rendered":"<p>Increasing Driver Compliance to Reduce Costs and Downtime This client leads the elevator and escalator industry by providing advanced technologies and excellent customer service, ensuring the smooth and efficient movement of people in urban environments. They operate a centralized fleet managed across 140 branches. Due to its structure, renewal notices for vehicle registrations were sent [&hellip;]<\/p>\n","protected":false},"author":53,"featured_media":22989166,"comment_status":"open","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"project_category":[24],"project_tag":[],"class_list":["post-4377","project","type-project","status-publish","has-post-thumbnail","hentry","project_category-success-stories","topics-compliance-regulation"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Achieving 97% Renewal Rate Through Proactive Fleet Management | Wheels<\/title>\n<meta name=\"description\" content=\"Increasing Driver Compliance to Reduce Costs and Downtime This client leads the elevator and escalator industry by providing advanced technologies and\" \/>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Achieving 97% Renewal Rate Through Proactive Fleet Management | Wheels\" \/>\n<meta property=\"og:description\" content=\"Increasing Driver Compliance to Reduce Costs and Downtime This client leads the elevator and escalator industry by providing advanced technologies and\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.wheels.com\/public\/resource\/achieving-97-renewal-rate-through-proactive-fleet-management\/\" \/>\n<meta property=\"og:site_name\" content=\"Wheels\" \/>\n<meta property=\"article:modified_time\" content=\"2026-04-21T15:17:34+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.wheels.com\/wp-content\/uploads\/2026\/04\/SUCCESS-STORIES-Achieving-97-Renewal-Rate-Through-Proactive-Fleet-Management.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1400\" \/>\n\t<meta property=\"og:image:height\" content=\"740\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.wheels.com\\\/public\\\/resource\\\/achieving-97-renewal-rate-through-proactive-fleet-management\\\/\",\"url\":\"https:\\\/\\\/www.wheels.com\\\/public\\\/resource\\\/achieving-97-renewal-rate-through-proactive-fleet-management\\\/\",\"name\":\"Achieving 97% Renewal Rate Through Proactive Fleet Management | Wheels\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.wheels.com\\\/public\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.wheels.com\\\/public\\\/resource\\\/achieving-97-renewal-rate-through-proactive-fleet-management\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.wheels.com\\\/public\\\/resource\\\/achieving-97-renewal-rate-through-proactive-fleet-management\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.wheels.com\\\/wp-content\\\/uploads\\\/2026\\\/04\\\/SUCCESS-STORIES-Achieving-97-Renewal-Rate-Through-Proactive-Fleet-Management.png\",\"datePublished\":\"2025-01-13T14:46:13+00:00\",\"dateModified\":\"2026-04-21T15:17:34+00:00\",\"description\":\"Increasing Driver Compliance to Reduce Costs and Downtime This client leads the elevator and escalator industry by providing advanced technologies and\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.wheels.com\\\/public\\\/resource\\\/achieving-97-renewal-rate-through-proactive-fleet-management\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.wheels.com\\\/public\\\/resource\\\/achieving-97-renewal-rate-through-proactive-fleet-management\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/www.wheels.com\\\/public\\\/resource\\\/achieving-97-renewal-rate-through-proactive-fleet-management\\\/#primaryimage\",\"url\":\"https:\\\/\\\/www.wheels.com\\\/wp-content\\\/uploads\\\/2026\\\/04\\\/SUCCESS-STORIES-Achieving-97-Renewal-Rate-Through-Proactive-Fleet-Management.png\",\"contentUrl\":\"https:\\\/\\\/www.wheels.com\\\/wp-content\\\/uploads\\\/2026\\\/04\\\/SUCCESS-STORIES-Achieving-97-Renewal-Rate-Through-Proactive-Fleet-Management.png\",\"width\":1400,\"height\":740,\"caption\":\"97% increase in renewal rates by mid-2024\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.wheels.com\\\/public\\\/resource\\\/achieving-97-renewal-rate-through-proactive-fleet-management\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.wheels.com\\\/public\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Resources\",\"item\":\"https:\\\/\\\/www.wheels.com\\\/public\\\/resource\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Achieving 97% Renewal Rate Through Proactive Fleet Management\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.wheels.com\\\/public\\\/#website\",\"url\":\"https:\\\/\\\/www.wheels.com\\\/public\\\/\",\"name\":\"Wheels\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.wheels.com\\\/public\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Achieving 97% Renewal Rate Through Proactive Fleet Management | Wheels","description":"Increasing Driver Compliance to Reduce Costs and Downtime This client leads the elevator and escalator industry by providing advanced technologies and","robots":{"index":"noindex","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"og_locale":"en_US","og_type":"article","og_title":"Achieving 97% Renewal Rate Through Proactive Fleet Management | Wheels","og_description":"Increasing Driver Compliance to Reduce Costs and Downtime This client leads the elevator and escalator industry by providing advanced technologies and","og_url":"https:\/\/www.wheels.com\/public\/resource\/achieving-97-renewal-rate-through-proactive-fleet-management\/","og_site_name":"Wheels","article_modified_time":"2026-04-21T15:17:34+00:00","og_image":[{"width":1400,"height":740,"url":"https:\/\/www.wheels.com\/wp-content\/uploads\/2026\/04\/SUCCESS-STORIES-Achieving-97-Renewal-Rate-Through-Proactive-Fleet-Management.png","type":"image\/png"}],"twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.wheels.com\/public\/resource\/achieving-97-renewal-rate-through-proactive-fleet-management\/","url":"https:\/\/www.wheels.com\/public\/resource\/achieving-97-renewal-rate-through-proactive-fleet-management\/","name":"Achieving 97% Renewal Rate Through Proactive Fleet Management | Wheels","isPartOf":{"@id":"https:\/\/www.wheels.com\/public\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.wheels.com\/public\/resource\/achieving-97-renewal-rate-through-proactive-fleet-management\/#primaryimage"},"image":{"@id":"https:\/\/www.wheels.com\/public\/resource\/achieving-97-renewal-rate-through-proactive-fleet-management\/#primaryimage"},"thumbnailUrl":"https:\/\/www.wheels.com\/wp-content\/uploads\/2026\/04\/SUCCESS-STORIES-Achieving-97-Renewal-Rate-Through-Proactive-Fleet-Management.png","datePublished":"2025-01-13T14:46:13+00:00","dateModified":"2026-04-21T15:17:34+00:00","description":"Increasing Driver Compliance to Reduce Costs and Downtime This client leads the elevator and escalator industry by providing advanced technologies and","breadcrumb":{"@id":"https:\/\/www.wheels.com\/public\/resource\/achieving-97-renewal-rate-through-proactive-fleet-management\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.wheels.com\/public\/resource\/achieving-97-renewal-rate-through-proactive-fleet-management\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.wheels.com\/public\/resource\/achieving-97-renewal-rate-through-proactive-fleet-management\/#primaryimage","url":"https:\/\/www.wheels.com\/wp-content\/uploads\/2026\/04\/SUCCESS-STORIES-Achieving-97-Renewal-Rate-Through-Proactive-Fleet-Management.png","contentUrl":"https:\/\/www.wheels.com\/wp-content\/uploads\/2026\/04\/SUCCESS-STORIES-Achieving-97-Renewal-Rate-Through-Proactive-Fleet-Management.png","width":1400,"height":740,"caption":"97% increase in renewal rates by mid-2024"},{"@type":"BreadcrumbList","@id":"https:\/\/www.wheels.com\/public\/resource\/achieving-97-renewal-rate-through-proactive-fleet-management\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.wheels.com\/public\/"},{"@type":"ListItem","position":2,"name":"Resources","item":"https:\/\/www.wheels.com\/public\/resource\/"},{"@type":"ListItem","position":3,"name":"Achieving 97% Renewal Rate Through Proactive Fleet Management"}]},{"@type":"WebSite","@id":"https:\/\/www.wheels.com\/public\/#website","url":"https:\/\/www.wheels.com\/public\/","name":"Wheels","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.wheels.com\/public\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"}]}},"_links":{"self":[{"href":"https:\/\/www.wheels.com\/public\/wp-json\/wp\/v2\/project\/4377","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.wheels.com\/public\/wp-json\/wp\/v2\/project"}],"about":[{"href":"https:\/\/www.wheels.com\/public\/wp-json\/wp\/v2\/types\/project"}],"author":[{"embeddable":true,"href":"https:\/\/www.wheels.com\/public\/wp-json\/wp\/v2\/users\/53"}],"replies":[{"embeddable":true,"href":"https:\/\/www.wheels.com\/public\/wp-json\/wp\/v2\/comments?post=4377"}],"version-history":[{"count":0,"href":"https:\/\/www.wheels.com\/public\/wp-json\/wp\/v2\/project\/4377\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.wheels.com\/public\/wp-json\/wp\/v2\/media\/22989166"}],"wp:attachment":[{"href":"https:\/\/www.wheels.com\/public\/wp-json\/wp\/v2\/media?parent=4377"}],"wp:term":[{"taxonomy":"project_category","embeddable":true,"href":"https:\/\/www.wheels.com\/public\/wp-json\/wp\/v2\/project_category?post=4377"},{"taxonomy":"project_tag","embeddable":true,"href":"https:\/\/www.wheels.com\/public\/wp-json\/wp\/v2\/project_tag?post=4377"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}