This organization consists of nearly a dozen building services companies, providing a range of HVAC, security, building maintenance, janitorial and specialty-office services. With corporate acquisitions being commonplace, there was a constant challenge of harmonizing data, services and overall fleet culture. It had a clear goal: standardize\/correct the fleet data, integrate metrics and align all of its operations.<\/p>\r\n\r\n\r\n\r\n
Together, the procurement director and Wheels developed a plan. They updated vehicle data, confirmed which vehicles were still active and audited compliance so that all companies were participating in all Wheels\u2019 programs. A batch data feed conversion followed. Next Wheels’ risk management metrics merged with the client\u2019s HR data on a centralized dashboard.<\/p>\r\n\r\n\r\n\r\n
All relevant field personnel gained access to the FleetViewTM<\/sup> interface, exception reporting and the Maintenance Compliance Dashboard, with all data changes routed through the procurement team to maintain accuracy, gauge turnover and determine frequency.<\/p>\r\n\r\n\r\n\r\n A more consistent driver experience was also necessary. A quarterly newsletter and updated maintenance program instructions reached all drivers. And to conserve fleet office time, branches were encouraged to directly contact Wheels, not procurement, with questions or comments.<\/p>\r\n\r\n\r\n\r\n Today, contacts at this company can take action locally on exception reporting. Procurement, relieved of administrative burdens, can focus on higher-level strategic goals. Data is accurate, checked quarterly and verified properly. Additionally, management has greater visibility to fleet metrics.<\/p>\r\n\r\n\r\n\r\n All drivers now enjoy a consistent fleet service experience, and the fleet is moving in a uniformly positive direction.<\/p>\r\n","protected":false},"excerpt":{"rendered":" Opportunity This organization consists of nearly a dozen building services companies, providing a range of HVAC, security, building maintenance, janitorial and specialty-office services. With corporate acquisitions being commonplace, there was a constant challenge of harmonizing data, services and overall fleet culture. It had a clear goal: standardize\/correct the fleet data, integrate metrics and align all […]<\/p>\n","protected":false},"author":52,"featured_media":22989260,"comment_status":"open","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"project_category":[24],"project_tag":[],"class_list":["post-4316","project","type-project","status-publish","has-post-thumbnail","hentry","project_category-success-stories","topics-data-analytics"],"acf":[],"yoast_head":"\nResults+<\/h3>\r\n\r\n\r\n\r\n