{"id":4136,"date":"2021-07-08T00:00:00","date_gmt":"2021-07-08T00:00:00","guid":{"rendered":"https:\/\/wheels2025dev.wpenginepowered.com\/resource\/keeping-your-business-moving-during-a-disaster\/"},"modified":"2026-06-17T18:09:06","modified_gmt":"2026-06-17T18:09:06","slug":"keeping-your-business-moving-during-a-disaster","status":"publish","type":"project","link":"https:\/\/www.wheels.com\/public\/resource\/keeping-your-business-moving-during-a-disaster\/","title":{"rendered":"Keeping Your Business Moving During a Disaster"},"content":{"rendered":"<div>At Wheels, we like to\u00a0say\u00a0\u201cBusiness Moves Better with Wheels.\u201d Clients experience this every day through the world-class consulting, programs and services we provide. But there\u2019s also a lot that goes on behind the scenes to\u00a0keep\u00a0your business moving, especially when a weather event or other disaster occurs.<\/div>\r\n<div>\u00a0<\/div>\r\n<div>To stay one step ahead during disastrous events like hurricanes or the current COVID-19 (coronavirus) pandemic, Wheels follows a disaster preparation and response protocol. This process is designed to prioritize drivers\u2019 safety and minimize disruptions to your fleet. Our protocols are designed to ensure consistently reliable and seamless service delivery to our clients through disastrous events.<\/div>\r\n<div>\r\n<p>&nbsp;<\/p>\r\n<h2>Disaster Best Practices: Risk Mitigation Action Plan<\/h2>\r\n<\/div>\r\n<div>Many different types of events can be disruptive. Sometimes we&#8217;re able to start preparing in advance and other times it\u2019s unexpected. Whatever the circumstance, our protocol helps minimize the impact to clients during each event and its aftermath.<\/div>\r\n<div><br \/>During\u00a0disastrous\u00a0events, the Wheels leadership team monitors\u00a0the situation\u00a0daily.\u00a0In addition, a\u00a0cross-functional\u00a0taskforce\u00a0proactively\u00a0assembles\u00a0to actively monitor and manage any impact to the supply chain as well as Wheels\u2019 ability to continue delivering seamless service to our clients. This\u00a0team meets regularly, often several times a day, throughout the event to gather and share information, reach out to suppliers, take appropriate action and communicate details to our clients.<\/div>\r\n<div><br \/>Our process begins by using analytics to understand the landscape and location of clients\u2019 current vehicles, as well as those in transit to dealerships or upfit suppliers. We use operational checklists for each product, service or department to manage through this process.<\/div>\r\n<p><br \/>The task force proactively reaches out to manufacturers, delivering dealers, transportation carriers,\u00a0upfitters,\u00a0storage facilities, rental car companies and our other supplier partners to understand their response plans and the status of current inventory along with their recovery status.<\/p>\r\n<p>Throughout an event, the task force continues to obtain information from our suppliers to then pass along to our clients, with a focus on:<\/p>\r\n<ul>\r\n<li><strong>Wheels call volume:<\/strong> We continually assess call volume levels and proactively bring in additional staff to assist drivers when they call in.<\/li>\r\n<li><strong>Roadside assistance:\u00a0<\/strong>We prioritize roadside assistance so we can aid drivers in emergency situations.<\/li>\r\n<li><strong>New vehicle orders and\u00a0upfitting:<\/strong>\u00a0We contact dealerships and\u00a0upfitters\u00a0for damage reports and inform clients of any potential risk, along with short-term action plans by the suppliers.<\/li>\r\n<li><strong>Fuel management:<\/strong>\u00a0We reach out to fuel suppliers to assess the availability of fuel in impacted areas, and work with clients to adjust purchasing limits so drivers can get the fuel they need.<\/li>\r\n<li><strong>Auction and repair:<\/strong>\u00a0We reach out to any repair or auction facilities that have our vehicles for a damage report and status on their short-term action plans.<\/li>\r\n<li><strong>Mail service:<\/strong>\u00a0We use alternative delivery methods to ensure documents arrive on time in cases where mail is held away from the impacted area.<\/li>\r\n<li><strong>Driver safety tips:<\/strong>\u00a0In some situations, we send a message to help ensure driver safety during the disaster.<\/li>\r\n<\/ul>\r\n<p>After the event, Wheels continues to monitor situations and provide support to ensure drivers and vehicles get safely back on the road.<\/p>\r\n<p>We can\u2019t always know when a disaster will strike, but Wheels has the right people and processes in place to take quick action and mitigate any impact to your drivers and vehicles. It\u2019s just one more way that we keep your business moving every day.<\/p>\r\n<div>\r\n<p>Do you have an emergency action plan? Join the conversation. Email me at\u00a0<a href=\"mailto:swolff@wheels.com\" target=\"_blank\" rel=\"noreferrer noopener\">swolff@wheels.com<\/a>.<\/p>\r\n<\/div>\r\n\r\n<p>&nbsp;<\/p>\r\n","protected":false},"excerpt":{"rendered":"<p>At Wheels, we like to\u00a0say\u00a0\u201cBusiness Moves Better with Wheels.\u201d Clients experience this every day through the world-class consulting, programs and services we provide. But there\u2019s also a lot that goes on behind the scenes to\u00a0keep\u00a0your business moving, especially when a weather event or other disaster occurs. \u00a0 To stay one step ahead during disastrous events [&hellip;]<\/p>\n","protected":false},"author":34,"featured_media":1589,"comment_status":"open","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"project_category":[17],"project_tag":[],"class_list":["post-4136","project","type-project","status-publish","has-post-thumbnail","hentry","project_category-blog","topics-risk-management","topics-weather-updates"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Keeping Your Business Moving During a Disaster<\/title>\n<meta name=\"description\" content=\"Disaster planning involves developing a risk mitigation plan and working with a 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