{"id":25980966,"date":"2026-06-15T17:23:19","date_gmt":"2026-06-15T17:23:19","guid":{"rendered":"https:\/\/wheels2025dev.wpenginepowered.com\/?page_id=25980966"},"modified":"2026-06-15T19:50:03","modified_gmt":"2026-06-15T19:50:03","slug":"vendor-guide-payment-process-for-us-repair-orders","status":"publish","type":"page","link":"https:\/\/www.wheels.com\/public\/vendor-guide-payment-process-for-us-repair-orders\/","title":{"rendered":"Vendor Guide: Payment Process for US Repair Orders"},"content":{"rendered":"[et_pb_section fb_built=”1″ custom_padding_last_edited=”on|phone” _builder_version=”4.27.6″ _module_preset=”default” background_color=”#EDF4FD” background_enable_image=”off” background_size=”initial” background_position=”top_right” background_horizontal_offset=”0%” overflow-x=”hidden” custom_padding=”0px|0px|||false|false” custom_padding_tablet=”|0px|||false|false” custom_padding_phone=”30px||||false|false” background_last_edited=”off|desktop” background_enable_image_tablet=”off” locked=”off” global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ make_equal=”on” _builder_version=”4.27.6″ _module_preset=”default” width=”95%” width_tablet=”90%” width_phone=”90%” width_last_edited=”on|desktop” module_alignment=”right” custom_margin=”0px||0px||false|false” custom_margin_tablet=”0px||0px||false|false” custom_margin_phone=”0px||0px|0px|false|false” custom_margin_last_edited=”on|tablet” custom_padding=”0px||0px||false|false” module_alignment_tablet=”center” module_alignment_phone=”center” module_alignment_last_edited=”on|desktop” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.27.5″ _module_preset=”default” custom_padding=”||||false|false” custom_css_main_element=”margin:auto;” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.6″ _module_preset=”default” text_text_color=”#60728D” text_font_size=”22px” text_line_height=”1.6em” link_font=”–et_global_body_font|600|||on|||#FFC400|” link_text_color=”#FFC400″ header_font=”–et_global_heading_font|600|||||||” header_text_color=”#001544″ header_font_size=”4.1vw” width_last_edited=”off|desktop” max_width_tablet=”100%” max_width_phone=”100%” max_width_last_edited=”on|phone” custom_padding=”20px||20px||true|false” custom_padding_tablet=”30px|5%|30px||true|false” custom_padding_phone=”30px|5%|30px||true|false” custom_padding_last_edited=”on|desktop” text_font_size_tablet=”22px” text_font_size_phone=”16px” text_font_size_last_edited=”on|phone” header_font_size_tablet=”45px” header_font_size_phone=”34px” header_font_size_last_edited=”on|tablet” global_colors_info=”{}”]

Vendor Guide: Payment Process for US Repair Orders<\/h1>[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.27.6″ _module_preset=”default” background_enable_image=”off” background_size=”contain” custom_css_main_element=”margin:auto;” global_colors_info=”{}”][et_pb_image src=”https:\/\/www.wheels.com\/wp-content\/uploads\/2026\/02\/WHE25-101_Pathways_MASTERFILE_100125_Square_RoundAbout-Extended-Dark.svg” alt=”WHE25-101_Pathways_MASTERFILE_100125_Square_RoundAbout-Extended-Dark” title_text=”WHE25-101_Pathways_MASTERFILE_100125_Square_RoundAbout-Extended-shortandWide” align=”right” src_tablet=”” src_phone=”” src_last_edited=”on|phone” disabled_on=”off|off|off” _builder_version=”4.27.6″ _module_preset=”default” width_last_edited=”off|phone” max_width=”86%” max_width_tablet=”400px” max_width_phone=”250px” max_width_last_edited=”on|tablet” module_alignment=”right” custom_margin=”||||false|false” custom_margin_tablet=”||0px||false|false” custom_margin_phone=”||0px||false|false” custom_margin_last_edited=”on|phone” custom_padding=”||||false|false” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row make_equal=”on” _builder_version=”4.27.6″ _module_preset=”default” width=”90%” custom_margin=”||30px||false|false” custom_padding=”0px||0px||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.5″ _module_preset=”default” background_color=”#FFFFFF” custom_padding=”40px|30px|40px|30px|true|true” custom_padding_tablet=”40px|30px|40px|30px|true|true” custom_padding_phone=”20px|15px|20px|15px|true|true” custom_padding_last_edited=”on|phone” border_radii=”on|10px|10px|10px|10px” border_color_right=”#DADCE5″ global_colors_info=”{}”][et_pb_toggle title=”Repair Order Payment with Repair Payment Webpage” open_toggle_text_color=”#2E6DB5″ open_toggle_background_color=”#FFFFFF” closed_toggle_background_color=”#FFFFFF” icon_color=”#001544″ toggle_icon=”||divi||400″ use_icon_font_size=”on” icon_font_size=”32px” open_icon_color=”#001544″ open_toggle_icon=”||divi||400″ open_use_icon_font_size=”on” open_icon_font_size=”32px” _builder_version=”4.27.6″ _module_preset=”default” title_text_color=”#2E6DB5″ title_level=”h2″ title_font=”|600|||||||” body_link_font=”|600|||on||||” custom_padding=”0px|0px|0px|0px|false|false” title_font_size_tablet=”” title_font_size_phone=”20px” title_font_size_last_edited=”on|phone” border_width_all=”0px” global_colors_info=”{}”]

Please Note: A repair order Purchase Order (PO) is required prior to submitting for payment. You will receive a repair order PO when submitting transactions electronically. If not submitting repair orders electronically, contact a Wheels Maintenance Advisor by calling (800)477-2211<\/a> line. Once you have your repair order PO, follow the steps below.<\/p>\n

<\/h5>\n
Step 1: Visit https:\/\/repairpayments.wheels.com<\/a><\/span><\/h5>\n

\"screenshot<\/strong><\/p>\n

\n
<\/h5>\n
Step 2: Enter Last 8 of VIN and PO Number<\/span><\/h5>\n

\"vendor<\/strong><\/p>\n

\n
<\/h5>\n
Step 3: Check CAPTCHA Box and Click Search<\/span><\/h5>\n

\"vendor<\/strong><\/p>\n

\n
<\/h5>\n
Step 4: Verify Shop Name<\/span><\/h5>\n

\"vendor<\/strong><\/p>\n

\n
<\/h5>\n
Step 5: Enter Invoice Total (Before Taxes), Sales Tax, and Click Confirm<\/span><\/h5>\n

\"vendor<\/strong><\/p>\n

\n
<\/h5>\n
Step 6: Confirm All Information on Screen is Accurate and Select Payment Type<\/span><\/h5>\n

\"vendor<\/strong><\/p>\n

\n
<\/h5>\n
Step 7: Obtain Credit Card Information and Print\/Save for Your Records<\/span><\/h5>\n

\"Vendor<\/strong><\/p>[\/et_pb_toggle][\/et_pb_column][\/et_pb_row][et_pb_row make_equal=”on” _builder_version=”4.27.6″ _module_preset=”default” width=”90%” custom_padding=”0px||0px||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.5″ _module_preset=”default” background_color=”#FFFFFF” custom_padding=”40px|30px|40px|30px|true|true” custom_padding_tablet=”40px|30px|40px|30px|true|true” custom_padding_phone=”20px|15px|20px|15px|true|true” custom_padding_last_edited=”on|phone” border_radii=”on|10px|10px|10px|10px” border_color_right=”#DADCE5″ global_colors_info=”{}”][et_pb_toggle title=”Obtaining a Credit Card for Repair Order Payment by Phone” open_toggle_text_color=”#2E6DB5″ open_toggle_background_color=”#FFFFFF” closed_toggle_background_color=”#FFFFFF” icon_color=”#001544″ toggle_icon=”||divi||400″ use_icon_font_size=”on” icon_font_size=”32px” open_icon_color=”#001544″ open_toggle_icon=”||divi||400″ open_use_icon_font_size=”on” open_icon_font_size=”32px” _builder_version=”4.27.6″ _module_preset=”default” title_text_color=”#2E6DB5″ title_level=”h2″ title_font=”|600|||||||” body_link_font=”|600|||on||||” custom_padding=”0px|0px|0px|0px|false|false” title_font_size_tablet=”” title_font_size_phone=”20px” title_font_size_last_edited=”on|phone” border_width_all=”0px” global_colors_info=”{}”]

Please Note: A repair order Purchase Order (PO) is required prior to submitting for payment. You will receive a repair order PO when submitting transactions electronically. If not submitting repair orders electronically, contact a Wheels Maintenance Advisor by calling (800)477-2211<\/a> line. Once you have your repair order PO, follow the steps below.<\/p>\n

<\/h5>\n
Step 1: Call (847) 957-3528<\/a><\/span><\/h5>\n

\"Support\u201cWelcome to the wheels automated payment system for repair services. this system will provide you with an immediate credit card number or forward your request to our AP department for direct payment per agreed terms. Please note any unauthorized charges will be charged back. . . . . . . . . . . .Please enter your 7 digit PO number\u201d<\/p>\n

<\/p>\n

\n
<\/h5>\n
Step 2: Enter 7-digit or 12-digit PO number<\/span><\/h5>\n

<\/p>\n

\"Support<\/p>\n

\u201cYou entered (Your PO number<\/em>). If correct say yes or press 1 to reenter the purchase order say or press 2.\u201d<\/p>\n

<\/p>\n

If Correct – Press 1
To Reenter – Press 2<\/a><\/div>\n

<\/p>\n

<\/p>\n

\n
<\/strong><\/h5>\n
Step 3: Confirm Your Information Is Correct<\/strong><\/span><\/h5>\n

<\/p>\n

\"Support<\/p>\n

\u201cWe found a PO (your store name) If this information is correct say yes or press 1.\u201d<\/p>\n

<\/p>\n

If Correct – Press 1<\/a><\/div>\n

<\/p>\n

<\/p>\n

\n

<\/p>\n

Step 4: Enter the Total Invoice Amount Including Taxes<\/span><\/h5>\n

<\/p>\n

\"Support<\/p>\n

\u201cPlease enter the total invoice amount INCLUDING taxes\u201d<\/p>\n

<\/p>\n

Enter total amount INCLUDING TAX<\/a><\/div>\n

<\/p>\n

<\/p>\n

<\/p>\n

\"Support<\/p>\n

\u201cPlease enter the sales tax.\u201d<\/p>\n

<\/p>\n

Enter Sales Tax<\/a><\/div>\n

<\/p>\n

<\/p>\n

\n

<\/p>\n

Step 5: Confirm the Total Invoice Amount Including Tax<\/span><\/h5>\n

<\/span><\/p>\n

\n

<\/span><\/p>\n

\"Support<\/p>\n

\u201cYou entered (automated system will repeat the total amounts entered).\u201d<\/p>\n

<\/p>\n

If Correct – Press 1
To Reenter Invoice Amount and Sales Tax – Press 2
To Reenter just the Sales Tax – Press 3<\/a><\/div>\n

<\/p>\n

<\/p>\n

<\/p>\n

\"Support<\/p>\n

\u201cPlease wait while we update our records. The total amount of your invoice after any applicable discount is (Total available on card)”<\/p>\n

<\/p>\n

\"Support<\/p>\n

“If you need to hear the amount again press 9\u201d<\/p>\n

<\/p>\n

\n

<\/p>\n

Step 6: Obtain Credit Card Information<\/span><\/h5>\n